Can I correct or change an address after I have ordered?

Customers are solely responsible for making sure the address they enter when placing their order is correct, complete, and accurate at all times; this includes unit numbers, business names, and phone numbers. Customers are also responsible for reviewing their receipt to make sure the address they've submitted is correct before the order has been shipped. As the seller/merchant, we can only ship orders to the address customers provide.

We understand that mistakes happen and plans change; if you realize you've mis-entered a shipping address or require an address change, please contact us immediately so we can attempt to correct the address, before the order has been shipped or fulfilled.

Once an order has been dispatched and/or is already in transit, we are unable to change the shipping address. As such, customers are not entitled to refunds when an order is rendered un-deliverable, lost, or damaged in the event that they've provided us with an incorrect and/or incomplete address.