Menu
0
0

Your Cart is Empty

Add description, images, menus and links to your mega menu

A column with no settings can be used as a spacer

Link to your collections, sales and even external links

Add up to five columns

  • Add description, images, menus and links to your mega menu

  • A column with no settings can be used as a spacer

  • Link to your collections, sales and even external links

  • Add up to five columns

    • Delivery Policy

    Last updated: June 6, 2026

    Overview

    BeerNGrub USA provides nationwide shipping across the United States, with same-day delivery available in Los Angeles, New York City, and Northern New Jersey for eligible orders.

    Delivery availability is confirmed at checkout based on the recipient’s address, product eligibility, delivery method, order timing, inventory, legal requirements, and applicable carrier or courier availability.

    We prepare and coordinate orders based on recipient address, product type, delivery requirements, alcohol or regulated-product rules where applicable, and available routing. Available delivery information and estimated delivery dates are shown during checkout.

    Order Processing

    Orders begin processing shortly after payment is confirmed. Customers requesting an address correction, order change, gift-message update, cancellation, or other modification should contact customer service as early as possible.

    Once an order has shipped, or once preparation, fulfillment, alcohol compliance review, courier assignment, or delivery coordination has begun, changes or cancellations may no longer be possible.

    Delivery Timing

    BeerNGrub USA offers scheduled nationwide shipping across the United States. Same-day delivery is available in Los Angeles, New York City, and Northern New Jersey for eligible orders.

    Delivery dates, delivery windows, same-day availability, scheduled delivery options, shipping times, and transit times shown at checkout are estimates and are not guaranteed delivery times unless expressly stated otherwise in writing by BeerNGrub USA.

    Exact delivery timing may vary due to routing, carrier performance, courier availability, traffic, weather, recipient availability, alcohol delivery requirements, age verification, building access, security procedures, operational capacity, and circumstances outside our control.

    Residential deliveries typically occur by end of day. Business, office, institutional, and managed-property deliveries typically occur during standard business hours where possible.

    Same-Day Delivery

    Same-day delivery is available only for eligible orders in Los Angeles, New York City, and Northern New Jersey.

    Same-day eligibility depends on the recipient address, product availability, order timing, inventory, courier availability, applicable laws, age-verification requirements, and other operational factors.

    If same-day delivery is available for an order, the available option will be shown during checkout after the delivery address is entered.

    Nationwide Shipping

    BeerNGrub USA offers nationwide shipping across the United States for eligible products and destinations.

    Nationwide shipping availability depends on the destination address, product eligibility, carrier availability, legal requirements, regulated-product restrictions, and checkout availability.

    Some products, destinations, or delivery methods may be unavailable due to alcohol-related restrictions, carrier rules, inventory, weather, operational limitations, or applicable law.

    Delivery Completion

    Deliveries do not require a signature unless otherwise stated or required due to product type, alcohol content, regulated-product rules, delivery location, carrier requirements, courier requirements, age verification, or applicable law.

    Orders may be left in a safe location or delivered to a recipient, building representative, concierge, reception desk, security desk, front desk, mailroom, loading area, leasing office, or other building-approved receiving point where appropriate and legally permitted.

    Once proof of delivery has been obtained, or the order has been accepted by the recipient, building representative, reception desk, mailroom, concierge, security desk, front desk, leasing office, or other authorized receiving location, the order may be considered delivered.

    Office, Building, and Managed Property Deliveries

    Deliveries to offices, institutions, apartments, condominiums, hotels, hospitals, gated communities, campuses, and managed properties may be completed through reception, mailroom, concierge, security, front desk, loading area, leasing office, or another building-approved receiving point.

    Customers are responsible for providing complete delivery details, including company name, department, suite or unit number, recipient phone number, building instructions, access codes where appropriate, and any delivery instructions needed for successful delivery.

    BeerNGrub USA is not responsible for delays, failed delivery attempts, loss, theft, misplacement, or damage that occurs after an order has been delivered to a building-approved or authorized receiving location.

    Incorrect or Incomplete Address Information

    Customers are responsible for providing a complete and accurate delivery address at the time an order is placed.

    • Address changes must be requested promptly after ordering and before the order ships, is dispatched, or delivery coordination begins.
    • Orders with incorrect or incomplete address information may be delayed, misdelivered, returned, cancelled, or undeliverable.
    • Refunds, replacements, credits, re-delivery, or re-shipping may not be issued for orders affected by address errors, missing suite or unit numbers, incorrect recipient information, incorrect phone numbers, or incomplete delivery instructions.
    • Additional charges may apply if an order must be re-shipped, re-delivered, redirected, remade, or otherwise corrected due to customer or recipient information errors.

    Service Area and Checkout Review

    Delivery availability is confirmed during checkout based on the delivery address and available service options. Some addresses may require additional review before fulfillment proceeds.

    If an address requires additional delivery coordination, delivery fees, substitution review, alcohol compliance review, or other handling, customer service may contact the purchaser before fulfillment continues.

    If delivery cannot be completed to the address provided, the order may be modified, delayed, cancelled, re-routed, or treated as undeliverable depending on the circumstances.

    Undeliverable Orders

    Orders may be considered undeliverable when delivery cannot be completed due to incorrect or incomplete address information, recipient unavailability, refused delivery, restricted access, failed adult signature, failed age verification, lack of required identification, unsafe conditions, carrier restrictions, courier restrictions, or circumstances outside our control.

    • Refunds may not be issued for undeliverable orders caused by customer or recipient circumstances.
    • Re-delivery or re-shipping may incur additional fees.
    • Perishable, semi-perishable, alcoholic, or restricted items may need to be remade, replaced, returned, or cancelled and cannot always be recovered or reused.
    • Incorrect or incomplete address information remains the customer’s responsibility.
    • Orders containing alcohol or regulated products may be cancelled or treated as undeliverable if applicable delivery requirements are not met.

    Perishable and Time-Sensitive Products

    Some products may include food, beverages, perishable, semi-perishable, seasonal, temperature-sensitive, or time-sensitive components. These items are selected and prepared with product condition, delivery timing, and presentation in mind.

    Customers and recipients are responsible for promptly retrieving, inspecting, storing, and handling delivered products appropriately after delivery.

    If a perishable or temperature-sensitive component is unavailable, unsuitable for delivery conditions, or affected by inventory or supply limitations, it may be replaced with an appropriate alternative at our discretion to protect quality, value, presentation, and the intended pairing experience.

    Substitutions

    Because craft beer, gourmet foods, beverages, packaging, seasonal products, specialty goods, and third-party branded items may vary by availability, substitutions may occasionally be necessary.

    When substitutions are made, BeerNGrub USA aims to maintain the overall value, quality, pairing intent, flavour direction, and presentation of the selected product.

    Due to product availability, delivery timing, order volume, alcohol-related restrictions, and fulfillment requirements, customers may not always be contacted in advance regarding substitutions.

    Alcohol and Regulated Products

    Some products may include craft beer, alcohol, or other regulated products where permitted by applicable law. Delivery of alcohol or regulated products is subject to applicable federal, state, local, carrier, courier, licensing, and delivery requirements depending on the delivery destination.

    Age verification, adult signature, recipient identification, recipient availability, eligible delivery address, and additional delivery requirements may apply where required.

    By placing an order containing alcohol or another regulated product, the purchaser represents that both the purchaser and recipient are of legal age and legally permitted to purchase, receive, and possess the product in the applicable jurisdiction.

    Failed delivery due to age verification, adult signature failure, recipient unavailability, refusal, restricted access, ineligible address, or local delivery requirements may not be eligible for refund, replacement, credit, re-delivery, or re-shipping.

    Recipient Availability

    Customers are responsible for ensuring that the recipient is available to receive the order where required, especially for orders containing alcohol, regulated products, perishable items, or products requiring adult signature or age verification.

    If the recipient is unavailable, if identification cannot be verified, or if delivery requirements cannot be satisfied, the order may be delayed, returned, cancelled, or treated as undeliverable.

    External Factors

    Delivery schedules may be affected by circumstances beyond our control, including weather conditions, traffic, carrier disruptions, courier delays, labor disruptions, holidays, public emergencies, regulatory restrictions, alcohol-related delivery limitations, building access restrictions, security procedures, transportation network issues, or force majeure events.

    BeerNGrub USA is not responsible for refunds, replacements, credits, delays, failed delivery attempts, missed delivery estimates, or non-delivery caused by circumstances outside our reasonable control.

    Order Tracking

    Order tracking may be available through the order tracking tools on this website or through tracking information provided by carriers, couriers, or delivery partners.

    Tracking information is provided for customer convenience and may not reflect real-time updates in every situation. Delivery status may vary based on carrier systems, courier systems, routing, scanning events, and operational conditions.

    Questions or Support

    For answers to common delivery questions, please refer to our FAQ, Delivery Areas, Same-Day Delivery, and Order Tracking pages.

    For order-specific assistance, delivery questions, address corrections, alcohol delivery questions, or other support needs, contact BeerNGrub USA customer service through the contact methods available on this website or by phone at 888-887-4306.