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    • Privacy Policy

    Last updated: June 6, 2026

    BeerNGrub USA operates this store and website, including related information, content, features, tools, products, and services, in order to provide customers with an online shopping, gifting, delivery, and order fulfillment experience (the “Services”). This store is powered by Shopify, which enables us to provide the Services.

    This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit or use our website, place an order, make a purchase, send a gift, contact us, use order tracking or support tools, or otherwise interact with the Services.

    If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, use, processing, and disclosure of personal information.

    Personal Information We Collect or Process

    When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person, including a gift recipient.

    • Contact details, including your name, billing address, shipping address, email address, phone number, and related contact information.
    • Recipient information, including the recipient’s name, delivery address, phone number, company name, building or suite details, delivery instructions, and other information needed to prepare, fulfill, deliver, and support an order.
    • Gift-message information, including personalized greeting messages, notes, or other message content that you choose to include with an order.
    • Order and transaction information, including products viewed, added to cart, purchased, cancelled, returned, or otherwise associated with your order history.
    • Payment information, including payment method details, payment confirmation, billing details, transaction records, and information processed by payment providers.
    • Account information, including username, password, account preferences, saved addresses, order history, and settings if you create an account.
    • Age, eligibility, or compliance-related information, where required or appropriate for orders involving alcohol, craft beer, or other regulated products.
    • Communications with us, including information you provide through customer support inquiries, contact forms, chat or support widgets, phone calls, order questions, delivery requests, or other communications.
    • Device and technical information, including IP address, browser type, device type, operating system, network information, cookies, identifiers, and similar technologies.
    • Usage information, including how you interact with the website, products, pages, checkout, order tracking tools, support tools, emails, and other Services.

    Personal Information Sources

    We may collect personal information from the following sources:

    • Directly from you when you browse the website, create an account, place an order, send a gift, provide recipient details, include a gift message, contact support, or otherwise provide information.
    • Automatically through the website, including from your device, browser, cookies, analytics tools, pixels, tags, and similar technologies.
    • From Shopify and other service providers that help operate the store, process payments, support checkout, provide fraud prevention, manage orders, and enable ecommerce functionality.
    • From fulfillment providers, delivery partners, couriers, shipping providers, logistics providers, and other parties involved in preparing, delivering, or supporting orders.
    • From customer support providers, chat tools, order tracking tools, email platforms, marketing platforms, analytics providers, and other technology providers.
    • From business partners, affiliates, advertising partners, or other third parties where permitted by law.

    How We Use Personal Information

    Providing, Operating, and Improving the Services

    We use personal information to operate the website, provide the Services, process purchases, manage accounts, support checkout, process payments, maintain order records, improve website functionality, and provide a usable shopping experience.

    Order Fulfillment and Delivery

    We use buyer and recipient information to prepare, coordinate, fulfill, ship, deliver, and support orders. This may include using names, addresses, phone numbers, company or building details, delivery instructions, gift messages, and product selections.

    Gifting and Recipient Orders

    Because many BeerNGrub USA orders may be sent as gifts, we may process personal information about recipients who did not place the order themselves. Recipient information is used to fulfill and deliver the order, communicate about delivery where necessary, resolve delivery issues, and provide customer support.

    Gift Messages

    If you choose to include a personalized gift message, we use that message to prepare and include it with the order. Customers are responsible for ensuring that gift-message content is appropriate and does not include sensitive information that is unnecessary for the order.

    Alcohol, Age, and Delivery Compliance

    Because BeerNGrub USA may sell craft beer, alcohol, or other regulated products, we may use personal information to support age verification, identity verification, delivery eligibility, signature requirements, compliance checks, fraud prevention, and other legal or operational requirements where applicable.

    Customer Support and Communications

    We use personal information to respond to inquiries, provide customer support, assist with product selection, answer delivery questions, provide order updates, support order tracking, resolve disputes, and communicate with you about transactions or service-related matters.

    Marketing and Advertising

    We may use personal information for marketing, advertising, promotional communications, audience measurement, and related purposes where permitted by law and subject to your communication preferences.

    Security, Fraud Prevention, and Service Protection

    We use personal information to help detect, prevent, investigate, and respond to fraud, unauthorized transactions, security incidents, misuse of the Services, policy violations, and other potentially harmful or unlawful activity.

    Legal, Regulatory, and Business Purposes

    We may use personal information to comply with applicable laws, regulations, legal processes, tax obligations, accounting requirements, product restrictions, delivery rules, alcohol-related requirements, and other business or legal obligations.

    How We Disclose Personal Information

    We may disclose personal information in the following circumstances:

    • With Shopify, which provides ecommerce platform services that help operate the store and website.
    • With payment processors, fraud prevention providers, checkout tools, and financial service providers as needed to process transactions and protect the Services.
    • With fulfillment providers, product preparation partners, delivery partners, couriers, shipping providers, and logistics providers as needed to prepare, ship, deliver, and support orders.
    • With customer support providers, chat tools, order tracking providers, email service providers, and other service providers that help us communicate with customers and support orders.
    • With analytics, advertising, marketing, and technology providers where permitted by law.
    • With service providers that help with website hosting, security, debugging, performance monitoring, data storage, and business operations.
    • With affiliates or related companies within our corporate group, where applicable.
    • With a recipient, sender, or other party to an order when necessary to fulfill, support, or resolve issues related to that order.
    • When you direct us, request that we disclose information, or provide consent.
    • In connection with a business transaction, including a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction.
    • To comply with legal obligations, enforce our terms or policies, protect the Services, prevent fraud, or protect the rights, property, or safety of BeerNGrub USA, customers, recipients, service providers, or others.

    Relationship with Shopify

    The Services are powered by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide, operate, secure, and improve the ecommerce platform and related services.

    When you use the website, checkout, payment tools, or other Shopify-powered features, Shopify may process personal information according to its own privacy practices and applicable law.

    Cookies and Similar Technologies

    We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, support checkout, measure website performance, understand visitor activity, improve the Services, prevent fraud, and support marketing or advertising where permitted by law.

    You may be able to manage cookies through your browser settings. Some website features may not function properly if cookies are disabled.

    Third-Party Websites, Apps, and Links

    The website may include links to third-party websites, apps, platforms, or services. It may also include third-party tools such as payment tools, support widgets, order tracking tools, delivery tools, analytics tools, or embedded applications.

    We do not control all third-party services and are not responsible for their privacy, security, or data practices. You should review the privacy policies of any third-party services you choose to use.

    Children’s Data

    The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

    Because the website may include alcohol or other regulated products, customers and recipients may be required to meet applicable age and eligibility requirements.

    Security and Retention of Personal Information

    We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no security system is perfect or impenetrable, and we cannot guarantee absolute security.

    We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, maintain records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, support business operations, and meet tax, accounting, regulatory, or compliance requirements.

    Your Rights and Choices

    Depending on where you live, you may have rights regarding your personal information. These may include the right to request access, correction, deletion, portability, restriction of processing, or to opt out of certain uses or disclosures of personal information.

    These rights may be subject to limitations or exceptions under applicable law. We may need to verify your identity before processing certain requests.

    Managing Communication Preferences

    You may opt out of promotional emails by using the unsubscribe option included in those emails. Even if you opt out of promotional communications, we may still send non-promotional messages related to orders, delivery, account activity, customer support, legal notices, security, or other transactional matters.

    Recipient Privacy

    If you provide personal information about a gift recipient or another person, you are responsible for ensuring that you have the authority or permission to provide that information. Recipient information should be limited to what is necessary to complete, deliver, and support the order.

    International Transfers

    We may transfer, store, and process personal information outside the state, province, territory, or country where you live. Privacy laws in those locations may differ from the laws in your jurisdiction.

    Complaints

    If you have a complaint about how we process personal information, please contact us through the contact methods available on this website. We will review complaints and respond where appropriate.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. When we make changes, we will post the revised Privacy Policy on this website and update the “Last updated” date above.

    Contact

    If you have questions about this Privacy Policy, privacy requests, or how personal information is handled, please contact BeerNGrub USA through the contact methods available on this website or by phone at 888-887-4306.